Church
services, similar to museum visits, must be organized in such a way that
visitors remain attentive to the institution’s message. Churches generally
utilize one consistent itinerary for services, requiring all visitors to stay
for roughly an hour, singing the same hymns and listening to the same sermon as
every other member of the church. Churches, unlike many museums, are able to
retain their visitors on a weekly basis, inspiring guests to keep returning in
order that they might learn more and become more united with their religion.
One of the most effective ways in which churches gather
visitors is by advertising. Many can be found in the phone book as well as
local newspapers where they can, in a brief sentence or two, describe what they
are about and what their mission statement is. Additionally, churches work to
personalize the experience of going to a service despite a universal service
that all visitors experience. The service is expected to reach audiences of all
ages and backgrounds by uniting the congregation in their religious beliefs and
hope for the future. Congregations are actively engaged in each portion of the service and believe that they need to attend church in
order to renew their spirituality each week. They are captivated by the pastor
or minister’s message of salvation or extreme compassion.
Museums should take all
of these concepts into mind. If a museum wants to maintain visitors and
relevance in society, they need to be able to capture their audience in the
same way that many modern churches do. They need to establish a sense of need
for their museum, a need for the information inside as well as a need for the
message of self-determination, resilience, or whatever themes the institution
wants to sell visitors. If museumgoers felt an urgency to renew their
intellectual knowledge of subjects displayed at various museums, visitor
numbers would increase dramatically and remain consistent from week to week.
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